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SNEVVA

Privacy Policy

At SNEVVA, we treat your health data with the highest level of care, confidentiality, and security. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and guidelines of the Ministry of Electronics and Information Technology.

By using SNEVVA, you agree to this Policy.

1. Information We Collect

We collect only the data necessary to provide our services:

  • Personal Information: Name, contact details, basic profile data
  • Health Information (Sensitive Data): Medical history, symptoms, reports, wellness data
  • Technical Data: Device details, usage patterns, and app analytics

Most health-related data is optional and fully controlled by you.

2. How We Use Your Data

Your data is used to:

  • Provide AI-based health insights and tracking
  • Enable consultations and personalized recommendations
  • Send reminders and important updates
  • Improve app performance and user experience
  • Ensure platform security and legal compliance

3. Consent & Data Sharing

  • We collect and process sensitive data only with your consent
  • You can withdraw consent at any time

We may share data only:

  • With healthcare professionals or partners (with your approval)
  • With service providers under strict confidentiality
  • When required by law

4. Data Security & Retention

We follow reasonable security practices, including:

  • Encryption of sensitive data
  • Secure storage systems
  • Restricted access controls

Your data is retained only as long as necessary. You may request deletion at any time.

5. Your Rights

You have the right to:

  • Access and update your data
  • Withdraw consent
  • Request deletion of your information

For any requests: snevvaofficial@gmail.com

6. Other Information

  • Updates: Policy may be revised with notice
  • Children: Not intended for users under 13 without parental consent
  • Data Transfer: May be processed securely within or outside India

7. Contact & Grievance Officer

For any concerns: